PROTOCOLS when staying at demi's place b&b.

revised March 2022;

Once you have booked your reservation at demi’s place b&b, you will receive a confirmation email confirming your reservation, review it and be sure you understand all the new changes to our house policy. Following of these safety standards is for your safety, the safety of other guests staying in the house as well as ourselves. We do reserve the right to request  both persons are fully vaccinated, if for some reason that is not the case, and you are not vaccinated, please check with us first.

If after you read our cancellation policy and you still want to cancel or alter your booking we allow a 24hr grace period from time of booking to change it.

PRE ARRIVAL FORM,  prior to  your arrival you will receive an email confirming your booking, please review it, there is a section for you to complete and submit 24 hours prior to your check in.

https://form.jotform.com/201985047877267

On the day you check in: 

​Mask Mandates:  At this time we are still requiring guests staying at demi’s place b&b wear a face mask when in public areas. We will advise you if this policy changes. ​ ​

Use Hand Sanitizer: We have hand sanitizer accessible and encourage guests to use it when entering the house and touching high traffic areas in the house.

Extra Time for Cleaning: We are spacing our reservations farther apart than usual to allow us more time to clean and disinfect guests’ rooms. Our goal is to still have the same high standards you have been accustomed to.  We will be using cleaning products that may be sensitive to some individuals, but this is necessary to clean and disinfect. 

 

Breakfast Menu: Take a look at our new menu options as breakfast service is not typical. If you have any food allergies, please let us know on the form.

 

Breakfast! Breakfast! Breakfast!

Typically, when staying in a b&b, guests look forward to meeting new people and lively conversation when sitting all together around the dinning room table in the mornings. But given the requirements for social distancing we are offering an alternative to our typical breakfast. When more than one couple is staying in the house, breakfast will be available at staggered times 8:30, 9:00am. (Sorry this does not allow for lingering around after breakfast.) We always have freshly brewed coffee/tea, fresh fruit, juice, bagels, croissants, banana bread, yogurt, and granola cereal, and entrées of Waffles, French Toast, or Eggs.

For most B&B stays of 1-4 days, we will not be doing daily housekeeping.  We will freshen up towels and/amenities on request. Just let us know what you need. Any used glasses can be brought down to the dinning room and we will exchange them for fresh ones. 

Guests Only:

Only guests who are booked at demi’s place are permitted in the house and on the grounds. In the past guests would occasionally invited friends to join them in the backyard gazebo for drinks, under the current situation we ask you to please refrain from this practice. 

The hot tub is available to guests this season. Please ask us to open and close it for you.

​If you become sick while on vacation:

If you are sick or have any symptoms (fever, sore throat, cough, trouble breathing, etc.) before or after you arrive, please notify us as soon as possible. There is a walk-in doctors office in Virgil. Make sure you bring your Health card or if you are from outside Canada, you will have to pay when seen, you can later submit the payment to your travel insurance. No guests will be permitted to stay if they are demonstrating any COVID-19 symptoms.

 

We greatly appreciate you giving us the opportunity to share our home with you. If you wish to book both Festival and Falls rooms for one family group, please ask us about this possibility. If you need to cancel, we do suggest you convert your booking to a

Gift Certificate, they will never expire.  Your patience and understanding are appreciated as we evolve our business to ensure your ultimate health, safety, and comfort. Looking forward to making your visit as safe and comfortable as possible and while you are here, thank you from NIAGARA-0N-THE-LAKE for helping tourism to return.

​Please let us know if you have any concerns prior to booking, your safety is our concern.

Ed and Demi

Stay Safe,

        Stay Well,

                Stay with Us.

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