How the Coronavirus effects our b&b and what is being done to protect your visit to Niagara-on-the-Lake
As we continue to closely monitor the updates regarding the coronavirus (COVID-19) and its global impact, we wanted to reach out and out-line the precautions we are taking at demi's place b&b.
Providing a safe and clean environment for our guests is always a top priority, and it is even more important during these critical times. To supplement our existing high standards, we are following the guidance of experts at Health Canada, the CDC, and the World Health Organization. It is crucial that you feel completely at ease when you visit our property, knowing that your expectations will not only be met but exceeded.
Precautions and measures we have taken:
We have suspended our bookings for the next 60 days, starting from March 17, 2020. Both Ed and I are actively taking part in a self quarantine for the next 14 days.
When the times comes for us to re-open our b&b extra care will be in place to ensure that we aware of all recent recommendations made by the health professionals. We will be using supplementary tools and sanitation materials to clean and disinfect frequently touched areas. We will installed additional hand sanitizer's throughout the house. We will changed how we service breakfast to individually plated options. We will replaced items on our coffee break stations with pre-wrapped or self-contained food items. We will be providing extra sanitary amenities to our guests.
We will continue to monitor the situation closely. We will adapt to the updates provided by the government, public health authorities, and medical professionals. We promise to do our part to ensure the well-being of our guests and commit to continuing to uphold the highest of standards.
For those with upcoming stays, we are updating our bookings and have waiving cancellation charges on bookings for arrivals in April and May. If you need to cancel, we do suggest you consider a Gift Certificate to be used at a date in the future.
Your patience and understanding are appreciated as we evolve our business to ensure your ultimate health, safety, and comfort.
Ed and Demii